Frequently Asked Questions
Everything you need to know about your next run.
How do I know which running shoes are right for my gait?
We recommend checking our online Gait Analysis Guide or visiting a local Runlimited partner store for a professional fitting. Generally, neutral runners need cushioned shoes, while those who overpronate should look for our stability range.
What is your return policy for worn gear?
We offer a 30-day 'Run in Them' guarantee. If you aren't satisfied with the performance or fit after a few test runs, you can return them for a full refund or exchange, no questions asked.
How long does shipping take for domestic orders?
Standard shipping usually takes 3-5 business days. We also offer expedited 2-day shipping for athletes who need their gear ready for an upcoming race weekend.
Do you offer international shipping?
Yes, Runlimited ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my technical running apparel?
To preserve moisture-wicking properties, we recommend washing gear in cold water with a mild detergent and hanging it to dry. Avoid fabric softeners and high heat, which can damage technical fibers.
Can I track my order once it has been placed?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.